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Rules
FAQs
What type of events can OurSecondHome accommodate?
OurSecondHome is an ideal venue primarily for gender reveals/ baby showers/ 100th day celebration/ childrens’s birthday parties.
Our venue can also accommodate wedding solemnisations, product launches, corporate events and workshops!
How many big is your event space and how many people can it accommodate?
OurSecondHome boast an area of 2000sqft and can accommodate up to 70 pax seated/ 100 standing comfortably.
Are we able allowed to view the space prior to booking?
Yes, do contact us at +65 8014 2678 to arrange for viewing!
Are there parking lots available?
Yes, there is ample parking space at Basement 1. Do Park closer Lobby 4 and use the lift up to our venue.
Are we allowed to bring in external caterers and are there any charges?
Yes, we do allow external caterers but we highly recommend our partner vendor.
Booking and Confirmation
Booking Confirmation
The payment terms are as follows:
Full payment is required to secure your booking of the chosen date and time slot.
Refundable Security Deposit
A security deposit of $500 is required to cover potential loss or damages to the venue. This deposit is refundable should the venue be returned in a satisfactory condition
.
Should any of the items within our venue be damaged, stained or missing, OurSecondHome reserves the right to forfeit the losses incurred from the security deposit.
Should the losses incurred exceed the security deposit, OurSecondHome reserves the right to request for the damages to be covered.
Return of the Space
- The space must be returned in the same state as it was provided to you.
- Basic housekeeping must be done before leaving the space
- All thrash must be disposed in the trash bags provided
- All spillages to be cleaned up immediately to prevent stains
- Kindly clean up food debris
- Do assist to ensure that all the balls remains/ are returned to the ball pit
- Do assist to ensure that all the balls remains/ are returned to the ball pit
- All external props and decorations are to be teared down by the end of event and disposed accordingly
Cancellations & Refund Policy
| Cancellations within 24 hours of payment | Full Refund |
| Cancellations done more than 30 days before event date | Partial Refund of 50% |
| Cancellations done less than 30 days till the event date | No Refund |
House Rules
- Strictly no pets and shoes allowed in the venue at all times.
- All attendees are required to put on socks to ensure good hygiene for the safety of little ones.
- No hanging of decors on the walls with any adhesives apart from masking tape to prevent damages to the surfaces within OurSecondHome
- No shifting furnishings/ electronics within the premises
- Kindly clean up major mess and have them disposed in the bins/ trash bags provided
- Strictly no smoking or vaping within the premises as there are smoke detectors. Should they be triggered, deposit will be forfeited
- No F&B allowed at indoor playground and other play areas
- Kindly do not tamper with the facilities provided within the venue
- Kindly check the venue before leaving to ensure that no belongings are left behind. OurSecondHome will not be responsible for any lost items.